Virtual Conversational Agent to Replace IVR
Leave to client request unanswered and avoid call queues
How it works?
JIQ Conversational Agent classifies requests topic-wise and routes them respectively, while independently consulting clients and holding a meaningful conversation. What could be easier?
The client voices their question in any form
The Assistant understands the topic and the intent
The assistant responds in conversational manner
The Assistant routes the caller to the relevant skill group
JIQ Virtual Voice Assistants cater
to how you do business
On-Prem & On-Cloud
Benefit from JIQ cloud capacities, roll your Virtual Assistant out on-prem or enjoy a hybrid approach
Adjustable conversational scenarios
Create multi-level non-linear dialogues in JIQ Script Editor in a no-code interface
Unique voice for your brand
Apply the voice of your choice and make your brand leave a one-of-a-kind impression
Seamlessly integrated
Blend Virtual Assistants with your existing systems painlessly with JIQ API
Why Virtual Assistants? They are a win-win
They are quicker for clients…
Formulate your question freely and get an instant answer
Avoid listening to long and twisted IVRs
Clients avoid repeating their queries while being trasferred between operators
No need to repeat requests or be transferred among managers
…and a saver for business
Cut operational telephony costs by eliminating queues
Double down transfers between managers
Free up managers’ time by putting load on virtual assistant
Leave no call abandoned
Learn how you can streamline customer communications and reduce costs with Voice AI
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