Retail voice
assistant

Manage your purchases in grocery
retail apps

JIQ voice assistant

Who is JIQ?

JIQ is a voice assistant in retail apps for making purchases in dialog mode

Customers
Customers

it will attract additional customers

Comfort
Comfort

it will increase customer loyalty

Income
Income

it will increase average purchase amount

JIQ voice assistant

Voice dialog
with the JIQ assistant provides:

Search in the product catalog

Search in catalog

Convenient purchase processing

Convenient purchase processing

Quick app navigation

Quick app navigation

Ability to combine shopping with other things

Ability to combine shopping with other things

Focus on custom offers

Focus on custom offers

Reminder of unfinished orders

Reminder of unfinished orders

Filling out order forms (delivery address, contacts)

Filling out order forms

App interaction

App interaction

JIQ’s 5 benefits
for the customer

Extra comfort

when shopping in apps

Extra comfort
Speed

during order placement

Speed
Opportunity to hear about new products and special offers

in stores without wasting time searching

Opportunity to hear about new products and special offers
Combining shopping with other activities:

driving, walking, doing sports

Combining shopping with other activities:
Easier navigation

for the disabled

Easier navigation
“Voice commerce is a new market trend”

JIQ’s 5 benefits
for business

Increased user flow

by improving customer experience quality

Increased user flow
Competitive advantage

through the use of advanced AI-based technology

Competitive advantage
Increased percentage of completed purchases

through goal-oriented dialog

Increased percentage of completed purchases
Increased average check

by upsale and custom offer voicing

Increased average check
Increased customer loyalty

through app interaction

Increased customer loyalty
“Voice interaction is gradually replacing the touch screen, mouse, and keyboard.”

Why implement JIQ now?

1%

About 30% of global e-commerce sales will come from voice commerce*

*Based on Deloitte’s study

1-1%

Commerce via app today generates about half of all sales (49-52%)**

**Analysis of 5,000 web retailers in 80 countries Based on Criteo’s study

1%

About half of app users (52%) use voice search while driving

*Based on Deloitte’s study

**Analysis of 5,000 web retailers in 80 countries Based on Criteo’s study

Background and market trends

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