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[NEWS] 2024 perspective: the omnichannel trend in customer service
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AI Voice Agents for logisticsReceive orders, answer FAQs, notify about upcoming delivery and route calls without extra staff needed.
75%Reduces hold time
>300Handles customers at once
< 35%Customers issues resolved without human agents
1 millionMakes calls per day
Listen how AI Voice Assistant interacts with a client
Ways to use AI Virtual Voice Assistants in logistics
Replace touch-tone IVRsNo more waiting in long call queues, repeating requests or being transferred among managers.
Notify about delivery issuesHandle tracking orders, delivery status, and return requests. Empower customers solve problems on their own.
Schedule shipmentQuickly process orders, generate shipping labels, and schedule deliveries. Let customers easily place orders and track their shipments.
Control service qualityGet instant feedback from your customers about services or products to increase bank performance.
Hire AI Voice Personal Secretary for your employeesEffortlessly manage high call volumes, intelligently route calls, and provide personalized interactions with our AI voice virtual receptionist. Utilize the remarkable capabilities of artificial intelligence (AI) to revolutionize your receptionist duties.
Customised solution for your business
On-Prem & On-CloudBenefit from JIQ cloud capacities, roll your Virtual Assistant out on-prem or enjoy a hybrid approach.
Unique Voice For Your BrandApply the voice of your choice and make your brand leave a one-of-a-kind impression.
Adjustable Conversational ScenariosCreate multi-level non-linear dialogues in JIQ Script Editor in a no-code interface.
Seamlessly IntegratedBlend Virtual Assistants with your existing CRM, infrastructure and voice menu painlessly with JIQ API.
Transform your customer experience with AI Voice Agents
Send us project details and we will demonstrate the functionality and advise how to solve the problem with AI Agent
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